Privacy Policy

Last updated: May 16, 2026

This Privacy Policy describes how ProgressMind collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines our practices regarding data collection, usage, storage, and your rights as a user of our platform.

Information We Collect

We collect various types of information to provide and improve our goal-setting and task planning services for Hong Kong professionals:

• Account Information: When you register, we collect your name, email address, password, and professional background. This information helps us personalize your SMART goal frameworks and action plan creation experience.
• Usage Data: We automatically collect information about how you interact with our platform, including which goal-setting frameworks you access, your weekly review activity, and progress tracking metrics.
• Device Information: We collect information about your device, browser type, operating system, and IP address to ensure our service functions optimally across all devices.
• Cookies and Tracking: We use cookies to remember your preferences and improve your browsing experience. You can control cookie settings through your browser.
• Communication Data: If you contact us with questions or feedback about our task planning guides, we retain that correspondence.

How We Use Your Information

We use the information we collect for specific, legitimate purposes related to our goal-setting platform:

• Service Delivery: We use your data to provide our SMART goals guides, action plan templates, and weekly review methods tailored for Hong Kong professionals.
• Personalization: Your usage patterns help us customize your progress tracking experience and recommend relevant frameworks suited to your needs.
• Improvement: We analyze aggregated data to enhance our platform features, identify technical issues, and develop new goal-setting resources.
• Communication: We may send you updates about new features, improvements to our structured planning tools, or important service announcements.
• Security: We use your information to detect fraudulent activity and protect the integrity of our platform.

Your Rights and Choices

You have important rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data. You also have the right to withdraw consent for certain data uses. To exercise any of these rights, contact us using the details provided below. We will respond to your request within 30 days. Additionally, you can control cookie preferences through your browser settings and opt out of marketing communications at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our servers use encryption protocols, and we restrict access to your data to authorized personnel only. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. These cookies help us remember your preferences, track your progress through our SMART goals frameworks, and understand how you use our weekly review features. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookies through your browser settings, though disabling certain cookies may limit platform functionality. Third-party analytics tools may also place cookies to help us understand user behavior.

Data Retention

We retain your personal information for as long as your account is active and for a reasonable period afterward to fulfill our legal obligations and resolve disputes. You can request deletion of your account at any time, though we may retain certain information for compliance purposes. Aggregated, anonymized data may be retained indefinitely for analytics and improvement purposes. If you no longer wish to use our service, you can delete your account through your settings or by contacting us directly.

Third-Party Services

Our platform may integrate with third-party services to enhance functionality. These services may collect information according to their own privacy policies. We are not responsible for third-party privacy practices. We encourage you to review their policies before using integrated services. We only partner with providers who meet our data protection standards and have appropriate safeguards in place.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy here with a revised “Last updated” date. Your continued use of our service constitutes acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your information.